Warranty Registration

If warranty is claimed, date of purchase must be verified from invoice/receipt.

Maelstrom Footwear (“Maelstrom”, “we”, “us”, or “our”) warrants each product sold by Maelstrom or its authorized dealers (“Product”) to be free of defects in materials or workmanship for one year from date of original purchase, or for the maximum period allowed by the laws of your jurisdiction, if less.

Excluded from coverage under this limited warranty are the following:

  • Damage caused by abuse or misuse
  • Damage caused by extended wear and tear
  • Damage caused by alteration, modification or a customer repair
  • Damage caused by a chemical or other foreign body contamination
  • Improper fit, use or inadequate care

This warranty is the exclusive warranty provided by Maelstrom relating to the Product and, to the maximum extent permitted by law, Maelstrom disclaims all other express or implied warranties. Maelstrom makes the FINAL determination of warranty coverages and exclusions.

Return Policy

All wholesale transactions are FINAL and no return of non-damaged Goods will be accepted without prior written authorization from Maelstrom. If Maelstrom determines that it erred on the quantity, style or other aspect regarding the initial shipment of goods, Maelstrom will authorize the return of saleable goods and will forward Customer a return authorization number provided the request for return is made within thirty (30) days of Customer receipt of the merchandise shipped in error. Upon receipt of the authorized stock returns marked with the applicable authorization number, Maelstrom will credit the customer account with the price initially charged for the returned goods plus the amount customer paid for return of merchandise.